The Trust is now rated as ‘Good’ overall as well as achieving ‘Good’ ratings in the 'effective, caring, responsive and well led' categories.
To improve the quality of services that the NHS delivers, it is important to understand what people think about their care and treatment. One way of doing this is by asking people who have recently used health services to tell us about their experiences.
Friends and Family Test
A nationwide NHS initiative that offers every patient who receives care and treatment the opportunity to provide feedback on their experience.
Patients are asked whether they would recommend services to friends and family in need of similar care, which is an important reflection of the quality of care they received.
The Friends and Family Test is a quick and simple way to measure our services and understand the needs of our patients. Your feedback is valuable and counts in shaping our future and living our values.
National NHS Staff Survey
The purpose of this survey is to collect staff views about working in their NHS organisation. Data is used to improve local working conditions for staff, and ultimately to improve patient care. Results from the survey for our Trust are available here.
Surgeon-Specific Mortality Data
This information provides the Board of Directors with the surgeon specific data published through NHS England covering Royal Wolverhampton Trust services.
Clinical Coding Arrangements Review
The Royal Wolverhampton NHS Trust on behalf of the Mortality Review Assurance Group (MoRAG) asked CHKS to provide an independent view on the progress and achievements made against a planned programme of change instigated within the Trust’s clinical coding team in 2011/12. Findings from this review will be supported by an action plan to focus on improving the effectiveness of the coding department and plans to support delivery of the plan.