As a multidisciplinary team we work with patients to try to enable the highest standard of care possible. We have a dedicated team who are responsible for the administration, assessment, and evaluation and monitoring of the Biologics Service.
At the New Cross Hospital site there is a dedicated advice line which is available Monday to Friday from 9am – 12.30pm and 1.30pm - 3.30pm. The calls are manned by a rheumatology administrator.
At times we may have to utilise the answer machine but we will endeavour to return your call within 24-48hrs hours, therefore please do not use this phone line in an emergency.
The advice line deals with the following:-
- Flare of condition
- Rapid access review
- Medication advice
Blood monitoring at New Cross Hospital has recently changed and there is no longer an appointment system in place.
An appointment for blood monitoring can be made at your GP practice or the Phoenix Walk-in Centre. There are also various health centres in the area that can provide this drop-in service, for details and venues please download the below document.
Phlebotomy (blood test) drop-in clinics (PDF, 189Kb)
If you require blood monitoring whilst attending a rheumatology appointment, a member of staff will take you to the Outpatients department.
The clinical nurse specialist will advise you on the frequency of your required blood tests. Please do not hesitate to ask if you have any further queries.
Nurse led rapid access
This service has been developed following feedback from patients. The reviews are as a result of our advice line and entail a patient assessment Das score medication titration and if appropriate administration of a steroid injection.
This is managed by our Clinical Nurse Specialist, Monday to Friday from 9am – 3pm.