• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Wolverhampton Special Care Dental Service (WSCDS)

Wolverhampton Special Care Dental Service (WSCDS)


The Wolverhampton Special Care Dental Service (WSCDS) is a unique service that provides dental care and treatment for special care patients including vulnerable and hard-to-reach groups in the area.

We provide comprehensive NHS dental care for individuals living in Wolverhampton or who have a Wolverhampton GP, who may have difficulty obtaining such care in general dental services.

Our service user groups include children and adults:

  • With severe learning disabilities
  • With severe autistic spectrum disorders
  • With physical disabilities and wheelchair-users
  • Who have severe Mental Health Problems
  • With dental phobia
  • Who are engaging in substance misuse
  • From socially excluded groups (eg. asylum, homelessness)
  • Elderly and frail adults residing in care homes
  • Looked after children
  • Children with high treatment needs who are difficult to manage
  • For Dental Professionals refering in we employ the British Dental Association (BDA) Case Mix tool to ensure patients are appropriate for our service.
  • For more information on how this is determined, please contact us or visit the BDA website
  • The service is provided from 3 clinics, Pendeford Health Centre, Phoenix Health Centre and Pennfields Health Centre, as well as a Mobile Dental Unit. We also provide domiciliary services for individuals who are housebound or cannot access general dental services and meet our service criteria. 

Message from the Special Care Dental Team

The Special Care Dental team send their warmest regards to all our patients, we are here if you need us.

Wolverhampton Special Care Dental Service: Message from the Special Dental Care Team

Covid-19 Emergency Dental Care

  • If you have a dental emergency and you are a patient of our special care service please call us as normal

  • If you have a dental emergency and you are not a patient of our service, please call your own dentist for their emergency advice

  • If you are unable to contact your own dentist or if you do not have a dentist pleases call 111 for advice

Please note that routine dental treatment is not being carried out at the moment due to covid-19.

Important Message

Wolverhampton Special Care Dental Service: Caroline Bestwick

Hello, my name is Caroline Bestwick and I am the Dental Health Specialist within the Special Care Dental team at RWT.

You can usually find me supporting specific outpatient clinics at New Cross, as well as out and about within the Wolverhampton community. I also attend the Gem centre, local Special Schools and Dementia cafes. So as you can imagine I talk to so many  different people from all different walks of life and all ages and I really am missing everybody.

I know it’s a difficult time for all and routines have gone out of the window for many but please can we give a little thought to our teeth and oral hygiene. This will help minimise any dental problems while there are restricted dental appointments and treatments available.

To help with this, I will be starting to put up information onto our website and will also be phoning any of our patients who have had their appointment cancelled to see how they are and if I can offer any support or advice.

If you have a dental emergency and are a patient of our service please call us as normal.

I you have a dental emergency and you are not a patient of our service call your own dentist for their emergency advice.

If you are unable to contact your own dentist or if you do not have a dentist please call 111 for advice.

National Smile Month (18 May-18 June 2020)

What is National Smile Month?
National Smile Month Website

Tooth Brushing

How to keep your teeth clean

Children’s Teeth

Oral Health Foundation - Children's Teeth

Healthy Diet

Lifestyle Tips for Healthy Teeth

Our Team

Clinical Director, Senior Dental Officers, Principal Dental Nurse, Dentists, Dental Therapists, Senior Dental Nurses, Dental Nurses, Receptionists, Oral Health Promotion Specialists, Health Psychologist and Administration staff.

Referring in

We accept referrals from:

  • Patient or carer self-referral
  • General dental practitioners
  • GPs
  • Other healthcare professionals


Referrals can be made by

  • Completion of a referral form sent by e-mail or post
  • By telephone if the referral is urgent or a self-referral

Referral forms

 Referral forms are available by clicking on the specialty below:

Dental Practitioner

General Practitioner

Other Health Professional

Referral form for paediatric general anaesthetic

Dental Practitioners referring in for paediatric GA session

Referral form for domiciliary care

Once a referral has been received by the service, a suitable appointment will be arranged with the patient for an assessment. A medical history form and a current list of medication will be requested to be brought to the first appointment.

Patients meeting our service criteria will be treated within the service. At the end of treatment patients will either be referred back to their General Dental Practitioner or kept on by the service for their regular dental care; whichever arrangement is most appropriate for that individual.

Patients not meeting our criteria will either be referred back to their own dentist or helped to find a dentist if they don’t already have one.

Services provided

If you cannot see this video, watch it on YouTube

  • Routine dental care for special care patients
  • Anxious patient pathway includes
    • TLC
    • Cognitive behaviour therapy techniques for reducing anxiety
    • Inhalation sedation
    • Onward referral for special care patients for treatment under General Anaesthetic at New Cross Hospital
  • Mobile dental Unit used to access groups of patients who meet service criteria e.g. special schools, day centres
  • Domiciliary visits for housebound patients who meet service criteria
  • Oral Health promotion Services for special care patients and groups
  • General Anaesthetic referral for children requiring extractions at New Cross Hospital

Contact Information

Please contact us for more information about our service.

Referrals should be sent to:
Wolverhampton Special Care Dental Service
Dental Management Office
Pennfields Medical Centre
Upper Zoar Street

Tel: 01902 444182

Email:  rwh-tr.pennfields-dental-services@nhs.net

For all out of hours emergencies call 111.

Clinic Addresses

Wolverhampton Special Care Dental Clinic 
Phoenix Health Centre 
Parkfields Road 

Wolverhampton Special Care Dental Clinic 
Pendeford Health Centre 
Whitburn Close 

When is the service available?

The Dental Management Office  is available:
Monday to Friday, 8:30am to 5pm

Testimonials from our patients

 "My son Steven in epileptic and has learning disabilities so oral hygiene is most important. We find the service we receive is first class, he has regular check-ups and good sound advice. Many thanks to all concerned at Pendeford Dental Centre." 

"I don’t know what I would have done without the help of this service. I care for my father who has a lot of health issues and I don’t get much help off anyone but these people who have helped me with dad and are worth their weight in gold." 

"The service is wonderful! All staff are professional and polite at all times. It makes what can sometimes be a difficult visit a pleasure, they reassure myself as the carer as well as the patient. Thank you and keep it up!" 

"I’ve been very pleased with the service, the people take into account my son’s autism and staff also do their best to look after me when he’s having treatment. Helen R in particular has been very pleasant and helpful. It isn’t easy sending an autistic child to the dentists as it is a break from the “normal” routine, so it’s nice to go somewhere we both feel comfortable."

A Teaching Trust of the University of Birmingham