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Your Appointment

Your Appointment

About My Appointment

Your first visit will be for an initial assessment with a clinician who practices Orthotics called an Orthotist. They are required to be registered with the Health and Care Professions Council (HCPC) and are professionals with a degree qualification in Prosthetics and Orthotics.

As the Orthotist will need to see the affected limb or area it is helpful to wear or bring appropriate clothing. For example, with foot and ankle problems it is useful to come in trousers which can be easily rolled up, shorts or a skirt, and a pair of trainers or sensible shoes with a lace, velcro or buckle fastening. For knee problems it would be useful to bring shorts.

Following this assessment you may be measured for bespoke items such as footwear, or advised where to purchase retail items which are widely available. You may also be advised that no orthosis is necessary.
What Should I Bring to my Appointment?
It would be helpful if you could bring the following:
  • A list of questions you may want to ask your Orthotist
  • Any previous orthoses you have been issued with
  • A spare pair of footwear if you are being assessed for a raise
  • Suitable clothing for your assessment
  • Suitable footwear if you are being assessed for insoles
Will I Need Another Visit?
If the orthosis needs to be ordered then you will receive another appointment to have the item fitted. You may need appointments to help you learn how to take the orthosis on and off. You may need further appointments to ensure that the orthosis fits and functions correctly.

Do I have to pay for my Orthosis?

Compression hosiery, fabric supports and some abdominal / back supports incur a prescription charge which must be paid before an item is supplied. Information about the charges and the exception criteria are available from the Department of Health website.

However you may be exempt from these charges. Please download the exemption forms below and bring the completed form to your appointment.

Exemption form for Wigs and Fabric Supports (PDF, 13Kb)

Exemption form for Drugs and Elastic Hosiery (PDF, 14Kb)

Please contact the Orthotics Department if you require further information. Please let us know if you do not have to pay prescription charges. You will have to provide proof that you are exempt from paying.

Patient Entitlements

Please click on the following link to download a poster for more information about what you as a patient are entitled to.

Patient Entitlements Poster (PDF, 515Kb)

I Have More Questions About my Appointment

If you have more questions, please see our Frequently Asked Questions page or alternatively you can contact us and speak to somebody in our team.

A Teaching Trust of the University of Birmingham