• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Heart Failure Service

Heart Failure Service

This service offers diagnosis, treatment and education to patients who have been newly diagnosed with LVSD (left ventricular systolic dysfunction) heart failure

The service offers education sessions for patients with LVSD heart failure which includes advice on exercise, diet, medication and the expert patient programme.

Telephone consultations are also available.

How to access the service 

Access to this service id via a referral from the GP, hospital team or other health care professional.

Locations where the service is provided

The service can be provided in the home, care home, hospital clinic and other community settings.

Out of Hours / Emergency Procedures
  • Please contact your GP/ out of hours GP service 

  • For emergencies call 999 and where medical attention is needed but it’s not a 999 emergency please call 111.
Service Aims
  • Identify and reverse any cause of Heart Failure where possible
  • Provide evidence based treatment 
  • Improve quality of life by improving symptoms or slowing their deterioration 
  • Reduce length of hospital stay 
  • Reduce frequent re-admissions to hospital 
  • Reduce death rates
  • Improve the end of life experience for patients and carers

The service is commissioned to look after those patients who have problems with the pumping action of the left side of their heart.

The Team

The Wolverhampton Heart Failure Service is made up of the following staff:

  • Consultant Cardiologist
  • Lead Nurse for Heart Failure
  • Heart Failure Nurse Specialists
  • Heart Failure Nurses
  • Admin support

Who would refer you to our Service?
  • Your General Practitioner (GP)
  • Your Hospital Consultant
  • Other Community Service Practitioners i.e. Community Matrons


Where the Service is provided
  • Patients home
  • Heart and Lung Centre, New Cross Hospital
  • Community clinics across Wolverhampton
  • Advice is also provided via telephone
  • During patient admissions

In Hospital Service

Our aim is to try to prevent hospital admissions with Heart Failure. Should you be admitted to hospital with deterioration in your heart failure condition we will endeavour to review you on the ward and provide advice regarding your treatment. If you are admitted to hospital it would be helpful if you or a family member could inform us of this.

Once discharged from hospital, follow up appointments will be provided to ensure your condition is reassessed to ensure symptoms remain stable.




Zone B
Location Number: B6

Heart and Lung Centre
New Cross Hospital
Wolverhampton Road
WV10 0QP

Nearest Car Park: P2

Click here for travel directions to New Cross Hospital 

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Contact Number

Tel: 01902 694227

Opening / Visiting Times

Monday to Friday, 9am to 5pm (excluding bank holidays). 
A Teaching Trust of the University of Birmingham