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Patient Stories - Quarter 4 2020/21

Patient StoriesĀ - Quarter 4 2020/21

Patient Experience Team: Patient Experience Logo

Collecting Patient Stories is an important component in understanding how patients’ perceived the health care they have received and how we can improve on the many different aspects of service delivery in our hospitals, and in our community-based health care programs. Patient Stories assist staff in improving the experience for patients and can assist staff through education and reflection. 

Here are some patient stories for you to view.

Darren Buttrick

Darren caught Covid-19 during March 2020. Here, he talks about the excellent care he received and the dedication provided by all of the staff on ICU who saved his life.

If you cannot see this video, watch it on YouTube

Daljit Sangha

Another patient story shown recently at Trust Board features Angela who talks about her mom’s care during the peak of the Covid pandemic last year.

If you cannot see this video, watch it on YouTube

Kevin Baker

Kevin discusses his positive experience following surgery for Inflammatory Bowel Disorder (IBD); and cannot thank the staff for the outstanding support he was given.

If you cannot see this video, watch it on YouTube

A Teaching Trust of the University of Birmingham