• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Urgent and Emergency Care Survey 2020

Urgent and Emergency Care Survey 2020

The 2020 National Urgent and Emergency Care is part of a national survey programme run by CQC to collect feedback on the experiences of patients using urgent and emergency care services across the country. The results contribute to CQC’s assessment of NHS performance as well as ongoing monitoring and inspections. The programme also provides valuable feedback for NHS trusts, which they can then use to improve patient experience.

Between October 2020 and March 2021 questionnaires will be sent out to a sample of patients who were an inpatient during September 2020.

Posters - Type 1

Poster: Tell us what you think - English (PDF, 157Kb)
Poster: Tell us what you think - Arabic (PDF, 411Kb)
Poster: Tell us what you think - Polish (PDF, 168Kb)
Poster: Tell us what you think - Punjabi (PDF, 174Kb)
Poster: Tell us what you think - Romanian (PDF, 193Kb)
Poster: Tell us what you think - Urdu (PDF, 320Kb)

Posters - Type 3

Poster: Tell us what you think - English (PDF, 151Kb)
Poster: Tell us what you think - Arabic (PDF, 248Kb)
Poster: Tell us what you think - Polish (PDF, 160Kb)
Poster: Tell us what you think - Punjabi (PDF, 339Kb)
Poster: Tell us what you think - Romanian (PDF, 132Kb)
Poster: Tell us what you think - Urdu (PDF, 184Kb)

Contact

If you have any queries or questions about supporting the promotion of this survey, please contact patient.survey@cqc.org.uk or the Patient Experience Department on 01902 695362.

A Teaching Trust of the University of Birmingham