• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Meet Some of Our Members
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Meet Some of Our Members

Here are the biographies of some of our council members.
Bhajan Singh Devsi
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Biography: 
Born in India and after completing schooling I came to UK in June 1960. I studied for mechanical engineering and later on obtained two post graduate qualifications in management. I worked in industry for 20 years at different levels, from engineering apprentice to senior project manager. I joined Wolverhampton Health Care Trust in February 1996, later on known as Wolverhampton City Primary Care Trust (PCT), as a senior manager for fourteen years before retiring in 2010.

Reason for becoming a Council of Member and aim:
I believe the NHS endeavours to provide clinical excellence, a safe and caring sensitive service and promote good health to everybody in the local community. I believe as a voice from the Wolverhampton community I will contribute through feedback from service users in order to enhance their journey.

Vivienne Watson-Douglas
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Biography:
Prior to becoming a nurse I was a frontline receptionist for a steel stockholding company in West Bromwich. I enquired to Dudley Guest Hospital regarding the pathway to become a nurse, undertook the training and qualified as a nurse in 1977. I have had an extensive career as a nurse, working in different departments. I married in September 2014, and returned to work in Wolverhampton in June 2015, where I took the post of registered manager for a local nursing care home in Wolverhampton.

Reason for becoming a Council of Member and aim:
My reason for joining is to have a greater understanding of the strategies that govern care delivery in Wolverhampton. This position will also enable me to give different aspects of care delivery from various service users perspective and consumers of health services including my own. I want to continue to make a difference in quality outcomes of care for all recipients.

Key Areas of Interest:
My area of interest is front line care – care homes/community care services/dementia care services/complaints and quality.

Ravi Goyal
Patient Involvement Partners: Ravi Goyal

Biography: 
I am an Indian and I came to the UK in 2019. I live in Wolverhampton with my family. After visiting here, I joined many charities as a volunteer to help our local community. In 2020, I joined the NHS Wolverhampton Trust as a volunteer. It was the time when Covid-19 was at its peak. While volunteering, I witnessed how tirelessly NHS staff members work to give medical services to people and save their lives. This inspired me to involve more with the Trust to help our community. I completed my Masters in Business Administration in India. I was running a garment business before coming to the UK. 

Reason for becoming a Council of Member and aim:
Being a volunteer, I felt very connected to the Trust and wanted to be a part of it to avail the opportunity to represent our local community. As a member of the public and a service user, I wanted to give my feedback as well as I wanted to contribute improving its services. Being a Council of Member I am able to make a positive change in the Trust’s services. 

Key Areas of Interest:
I like to involve in managerial roles.

Stephen Mackintosh
Patient Involvement Partners: Stephen Mackintosh

Biography:
I am 59-year-old male, employed full time as the Projects Director working for a large Process company in the Midlands, mainly in the utility sector. I was born in Manchester and moved to Wolverhampton in 1974 with my parents. I was educated at the Wolverhampton polytechnic in both Engineering and computer studies. I am a member of the Institute of Engineering Technologies (MIET).

Reason for becoming a Council of Member and aim:
Unfortunately, due to a concerning personal health issue, I was hospitalised for a period of time during my battle with covid/pneumonia,  I witnessed the dedication and professionalism of whole staff from the domestic to consultant during very challenging times. During my recovery and one of my motivations was to “give the NHS something back”, so I became clinical Volunteer on the wards, what a fantastic experience and I then joined the Patent Involvement Partner in 2022. I continue with my Ward volunteering at least one shift a week.

Key Areas of Interest:
I do other volunteering work for a karate club in Wolverhampton, I am one of the Sensei’s and instruct students twice week, from 5 years old to 60 years old.

To relax I play the drums, do sketching and watch all different sports.

Kay Hack
Patient Involvement Partners: Kay Hack

Biography:
I am a retired Chartered Physiotherapist with 35 years’ experience in health care. I have worked clinically in acute and community settings, specialising in neurorehabilitation, and in the Higher Education sector initially as a Lecturer in Physiotherapy then as a Programme Leader. For the last 8 years of my working life, I held senior leadership and management roles at the University of Salford including Associate Dean Academic in the School of Health Sciences and latterly as Dean for the same School. In 2020 I joined The Royal Wolverhampton NHS Trust as a Clinical Volunteer and supported the clinical team in delivering the Covid-19 vaccination programme.

Reason for becoming a Council of Member and aim:
These are challenging times for the NHS. Difficult decisions are being made to ensure that services meet the needs of our communities, are safe and of high quality while supporting staff across the Trust to deliver this care. I have seen first-hand how services benefit from engaging with stakeholders and members of the public. I am committed to bringing my own personal and professional experience to contribute to the work of the Trust in delivering its vision of providing exceptional care and improving the health and wellbeing for all of us across Wolverhampton.

Key Areas of Interest:
My key areas of interest are:
  • collaborative integrated health and social care provision and development
  • professional development
  • quality assurance and enhancement

 

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