If you are having problems registering, there are a few things you can check.
Have you received an invitation SMS text message?
If you have received the invitation SMS text message you can tap the link to being registration.
Are you inputting your date of birth correctly?
For example, if your date of birth is 14th April 1985, you would input the date in the format 14 04 1985. The website then formats this automatically as 14/04/1985.
Are you inputting a valid email address?
When you are adding your email address, it needs to follow an appropriate format to be recognised as a valid email address. You will be able to see if your email address is accepted if a green tick appears next to the email address field.
Are you using an email address that has already been used for registration?
If you are using an email address that has already been used to register, you will need to use a different email address. This is because the email address is used as part of the login process and needs to be uniquely associated with one patient record.
Are you inputting a password that meets the minimum requirements?
Your password needs to be at least 8 characters and contain at least 1 number.