• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Patients and Visitors

Patients and Visitors

How we are Keeping our Staff, Patients and Visitors Safe
Patients and Visitors: How We Are Keeping Our Staff, Patients and Visitors Safe
People in our Hospitals
  • Staff working from home where possible

  • Video consultations for patients

  • Compassionate visiting only.
Social Distancing
  • Strict guidelines followed throughout our sites

  • Chairs set 2mtrs apart

  • Screens, barriers and floor markings in place.
  • Everyone issued with a surgical face mask on arrival (unless exempt)

  • Appropriate PPE according to government guidelines.
  • Providing high quality care for all patients

  • Keeping COVID-19 patients separate from non-covid patients

  • Proactively testing all staff, continuously.
  • Gel dispensers available at entrances and throughout hospitals

  • Extra cleaning on wards, corridors and waiting rooms.

Overall, we have put these measures in place to help reduce the transmission of the virus, so unless you are told otherwise or you feel unwell, please attend your appointment. Thank you for your continued support throughout such uncertain and difficult times.

Visiting Hospital

We understand that people are sometimes anxious about coming to hospital. The details in this section will give you a better understanding of what to expect and provide lots of information to make your visit to one of our hospitals as comfortable and pleasant as possible.  

These pages should provide all the information you need. If you have any further questions or worries about your visit, please do not hesitate to contact the ward or department  mentioned in your admission letter. Our staff will be pleased to help you. Information that is specific to your ward will be provided separately.

If English is not your first language
If you cannot speak or understand English, please speak to the staff on the ward or in the department you are in. They will be able to arrange translation for you, either face to face or by telephone.

Smoke-free Hospitals and Community sites
Please note that our hospitals and community sites are smoke-free and smoking is only permitted in the designated smoking shelters. For more information, please speak to a member of staff who will be able to advise where the nearest smoking shelter is located.

Find out more about our Departments and Wards

Find out how to travel to one of our hospitals.

A Teaching Trust of the University of Birmingham