Urgent and Out Of Hours Care

If you become ill and your GP surgery is closed, there are several options available to you.

Spring Bank Holiday Pharmacy Opening Hours

Pharmacy Address Monday
27 May 2024
Asda Pharmacy Asda Shopping Complex
Molineux Complex
Waterloo Road

Tel: 01902 778106
10am - 4pm
Boots Pharmacy Unit 84
Bentley Bridge Retail Park
WV11 1BP

Tel: 01902 722592
10am - 6.30pm
Jhoots Pharmacy 34-35 Thornley Street

Tel: 01902 424380
Jhoots Pharmacy Penn Manor Medical Centre
Manor Road

Tel: 01902 575142
Phoenix Health Centre The Phoenix Health Centre
Parkfield Road

Tel: 01902 621853
10am - 5pm
Superdrug Pharmacy Unit 12
Central Arcade
Mander Centre

Tel: 01902 313654
Tesco Instore Pharmacy Neptune Industrial Estate
Owen Road
WV13 2PZ

Tel: 01902 437447
10am - 6pm
Upper Green Pharmacy 5 Upper Green

Tel: 01902 751353

Out of Hours GP Service

This service operates from 6.30pm until 8am Monday - Friday and all day weekends and bank holidays. Please ring 111 for an appointment.

NHS 111 - the NHS non-emergency number

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

It’s fast, easy and free.

Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

When to use 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:
  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

Walk-in Centres

Minor Injury Unit (MIU) at Cannock Chase Hospital

The MIU offers treatment and advice on minor health problems, minor illnesses, ailments and minor injuries. Patients can be treated on the spot, without an appointment.

Level One
Cannock Chase Hospital Brunswick Road
WS11 5XY

Telephone: 01902 307999

Opening Times
  • Temporarily closed

Urgent Treatment Centres

New Cross Hospital

The Urgent Treatment Centre situated on the first floor of the Urgent and Emergency Care Centre at New Cross Hospital. We offer on the spot treatment and advice for minor injuries, minor illnesses and ailments.

New Cross Hospital
Wolverhampton Road
West Midlands
WV10 0QP

Travel to New Cross Hospital

Opening times: 24 hours a day

Phoenix Health Centre

The Urgent Treatment Centre is based on the ground floor at the Phoenix Health Centre. We offer on the spot treatment and advice for minor injuries, minor illnesses and ailments.

Phoenix Health Centre
Parkfields Road

Telephone 01902 445497

Opening Times: Monday to Sunday (including bank holidays) 8am to 8pm


Pharmacists play a key role in providing quality healthcare. They are experts in medicines and will use their clinical expertise, together with their practical knowledge to advise you on common problems such as coughs, colds, aches and pains, as well as healthy eating and stopping smoking.

Pharmacists can also help you decide whether you need to see a health professional. They can help you consider the alternatives next time you are thinking of making a doctor's appointment.

Find a local pharmacy in your area

Emergency dental access practices

Blue Cross Dental Practice

96 Church Street
WV14 0AX.

Telephone 01902 408216.

Opening hours
  • Monday to Friday, 8am to 5pm
  • Saturday 9am to 3pm

Emergency and urgent eye conditions

All patients with emergency and urgent eye conditions will be seen in the Eye Referral Unit at the Wolverhampton and Midlands Counties Eye Infirmary, giving patients access to a team of eye experts.

This service will operate between the hours of:
  • 8.00am – 5pm Monday – Friday
  • 8.00am – 4pm Saturday / Sunday

For emergency or urgent eye conditions outside of these hours, patients will be seen in the Emergency Department (ED).

Having the emergency eye service located in the Eye Referral Unit (building A34) will give patients access to a multi-disciplinary team of nurses, doctors and ophthalmic consultants. We hope this will help enhance the patient’s experience when coming into the eye infirmary. 

If you have the following eye conditions please attend your local Minor Eye Conditions (MEC) Service/Opticians rather than ED / ERU:

  • Red eye or eye lids
  • Dry eye, gritty and uncomfortable eyes
  • Irritation and inflammation of the eye
  • Significant and recent sticky discharge from the eye or watery eye 
  • In-growing eyelashes
  • Something in your eye

Crisis & Home Treatment Team

Penn Hospital
Penn Road
WV4 5HN.

Telephone: 01902 444 141.

The service is available 24 hours a day, 7 days a week.

Emergency Department (A&E)

The Emergency Department (A&E) is intended for patients who have received a serious injury, sudden severe Illness or a medical emergency.

Only attend a hospital Accident & Emergency department in the event of an accident or emergency. An emergency is a critical or life-threatening situation, such as:-

  • loss of consciousness
  • acute confused state and fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Find out more about our Emergency Department (A&E)

Dial 999 - Life threatening emergencies

Call 999 in a medical emergency – when someone is seriously ill or injured and their life is at risk

  • loss of consciousness
  • an acute confused state
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions
  • severe burns or scalds

Call 999 immediately if you or someone else is having a heart attack or stroke.

Every second counts with these conditions.

Also call 999 if you think someone has had a major trauma. Major trauma is often the result of a serious road traffic accident, a stabbing, a shooting, a fall from height, or a serious head injury.