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Chief Nurse's Blog

Chief Nurse’s Blog

Date of release: 13 October 2020

Latest News: Ann-Marie Cannaby Blog

In this week’s blog I wanted to take you behind the scenes to look at a new innovation that will be rolled out in the coming weeks – the nursing quality dashboards.

Within nursing we have a host of data and information and the aim of the dashboards is to pull all the data sources into one place to enable us to know how we are doing.

The dashboard has the ability to look at data from three perspectives – at Trust level, divisional level and by individual ward.

It collates information from Datix – our incident and complaint management reporting system – ‘friends and family test’, which is where we ask friends and relatives what they think about the care their relative has received while at RWT, along with workforce data and information from our nursing audits.

Having access to this data through our intranet will enable us to know how we are doing and identify areas where we need to drive improvement.

There is also the ability to print off a ward dashboard with key ‘tiles’ which will be displayed on every adult inpatient ward entrance to increase transparency and allow visitors to see how the ward is performing.

The dashboard has been designed to enable Trust staff, at any level, to view selected data sets relating to the quality of care.

Data is accessible via InPhase, a web-based oversight system. We have imported sets of data derived from different sources to allow visibility of all information in one place, to provide a ‘richer’ picture.

There is the ability to drill down on every area from Trust level to unit/team level and this can all be done via the live interactive dashboard.

The dashboard has been grouped into 11 themes – nursing workforce, patient voice, pressure ulcer, falls, deteriorating patient, infection prevention, nutrition and hydration, medication, ward safety, end of life and discharge.

There are performance ‘cards’ within each of these, allowing each to be assessed via graphs and tables showing the current month’s data and comparing it to the previous month.

The dashboard is another example of innovation at RWT as we continue to develop and adapt our systems and workforce for the modern-day health care system and I wish it every success.

Take care,

A Teaching Trust of the University of Birmingham