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National Volunteers Week Day Seven: Carol Panter

National Volunteers Week Day Seven: Carol Panter

Date of release: 7 June 2020

A volunteer to The Royal Wolverhampton NHS Trust has revealed how her work has relieved loneliness.

Carol Panter, 72, from Hednesford, has been volunteering at Cannock Chase Hospital for the last ten years after taking retirement from her job as an admissions officer with the University of Wolverhampton.

Latest News: National Volunteers Week Day Seven: Carol Panter
National Volunteers Week Day Seven: Carol Panter


The grandmother of seven and mother of four works in the coffee bar and relishes the company of the people she meets. “I absolutely love it. I decided to do this because I had retired and my husband was still at work and I felt as if I needed something to do,” said Carol. “I found out about the hospital wanting volunteers, got an application form, filled it in, had an informal interview and I’ve been there ever since.

“The experience has made me feel so much better in myself - I’m not lonely any more, I’ve made friends and I’m part of a really good team. I’ve enjoyed it ever such a lot and I love the inter-action with the people, who come for ECGs and blood tests, or I take them to where they need to be if they get lost and I try to make them relaxed because they’re often nervous. I feel very happy about being there and being with the people.

“Cannock Chase Hospital is a really lovely hospital and people who come for the first time always say how welcoming it is, and from my own point of view, it (volunteering) has helped me a lot.

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