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Patients Across Trust To Have Greater Say In Their GP Surgeries

Patients Across Trust To Have Greater Say In Their GP Surgeries

Date of release: 13 July 2020

Almost 68,000 patients across Wolverhampton and South Staffordshire can now have a greater say in the running of their GP practices after their surgeries became part of a national body.

Latest News: Patients Across Trust To Have Greater Say In Their GP Surgeries
Theresa Phillips, Practice Manager at Coalway Road and Alfred Squire surgeries, with certificates from all ten GP practices attached to the Trust in Wolverhampton and South Staffordshire who are now affiliated to the National Association of Patient Participation (NAPP)

Ten practices from The Royal Wolverhampton NHS Trust are now affiliated to the National Association of Patient Participation (NAPP) - Coalway Road, Penn, Alfred Squire in Wednesfield, Lakeside in Perton, Thornley Street in Whitmore Reans, Warstones, Penn Manor in Penn, Lea Road in Penn Fields, Dr Bilas in Wednesfield, Dr Fowler in Stafford Road, Oxley, and West Park.

NAPP promote Patient Participation Groups (PPG) to aid decision making within the NHS. PPGs can conduct patient surveys, advise the practice and patients of new systems and treatments, share good practice, sit on staff recruitment panels and lobby to improve services.

PPGs also raise awareness of key messages, such as MOT clinics for men and stop smoking campaigns. They can organise presentations, produce directories of support groups, run courses on health topics, and run support services, such as helping out at surgeries and tidying the grounds. NAPP also let PPGs know what funds are available and how to apply for them.

Theresa Phillips, Practice Manager of Coalway Road surgery in Penn and the Alfred Squire practice in Wednesfield, has co-ordinated the collaboration. Theresa became involved in PPGs in 2016 when it became a contractual requirement for all English practices to form one and has since focused on increasing their numbers. Back then only four city practices were part of the Trust and none were affiliated to NAPP, now ten are part of the organisation and all are with NAPP.

Around 5,000 patients are registered at Coalway Road, where the PPG has increased from six members to 88. At Alfred Squire, there are 9,000 patients and the PPG members are 20, up from just three.

“We want to see as many patients involved as possible to show how PPGs are supporting their surgeries,” said Theresa. “Our PPG has been actively involved in the community, collecting food in supermarkets for Christmas hampers for end-of-life patients and answering questions from the public and letting them know we’re part of the Trust.”

PPGs meet every three months and members unable to visit their surgery can engage via virtual meetings on Microsoft Teams and email.


Notes to Editor

  • To become affiliated to NAPP, practices must have an active PPG, complete an application form and describe the vision for their practice. The ten join just over 2,000 GP surgeries in the UK affiliated to NAPP.

  • Theresa, who has previously worked in practices at Low Hill and Ettingshall, has spent her career in primary care and was one of the first to pass the Level 7 National Diploma in Primary Care Management two years ago.

  • For further information, please call Tim Nash on 01902 447297 or email tim.nash2@nhs.net

Press release issued by the Communications team. For more information contact the team on 01902 442600

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