• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Trust Shines in Staff Survey Results

Trust Shines in Staff Survey Results

Date of release: 18 February 2020

Almost three quarters of staff at The Royal Wolverhampton NHS Trust would recommend the Trust as a place to work, according to the results of a new survey.

The Trust's latest national staff survey results show a total of 72 per cent said they would recommend RWT as a place to work - this score has improved from 71 per cent last year.

In addition 78 per cent of staff said they would be happy with the standard of care provided by RWT if a friend or relative needed treatment. This is an increase from the 77 per cent of staff who answered the same question in 2018.

Around 3,400 RWT staff responded to this year’s NHS Staff Survey, with the results showing the quality of care has improved across the Trust.

Results are grouped into 11 themes, with RWT showing ‘statistically significant’ improvement in five of those 10 areas when compared with 2018.

The report is the latest piece of good news for the organisation as it was rated as ‘Good’ by the Care Quality Commission (CQC) who emphasises just how ‘dedicated, kind, caring and patient focused’ staff were.

Alan Duffell, workforce director for RWT, said: “I am pleased to say we are above the average position for our comparator Trusts and our results have improved from last year. This is great news.

“It is very important to us that everyone has their say at RWT so we can make improvements to the Trust.

“These results give us vital, additional insight into the views of our staff about what it feels like working here.

“The next steps are for us to review our results in more detail and identify the hot spots that need to be looked at. We will then use this information to make improvements across the Trust.”

***ENDS***

Notes to Editor

Press release issued by the Communications team. For more information contact the team on 01902 442600
A Teaching Trust of the University of Birmingham