• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
RWT Rated as Good in Latest CQC Inspection

RWT Rated as Good in Latest CQC Inspection

Date of release: 14 February 2020

The Trust is delighted to announce that we have been rated as 'Good' overall by the Care Quality Commission (CQC) following an inspection last year.

Today the CQC, who visited the Trust between August and September last year, published their report which sees the Trust rated as ‘Good’ overall as well as achieving an ‘Outstanding’ rating for the ‘caring’ domain.

There were also a number of examples of outstanding practice in urgent and emergency care, critical care, services for children and young people and community services for adults.

The CQC has also rated Cannock Chase Hospital as ‘Good’ across all ratings, an improvement since their last inspection.

Inspectors said that they consistently heard of a highly regarded and inspirational chief executive supported by a capable, dynamic and forward thinking board, ensuring balance of focus on quality and safety whilst striving to innovate. At all levels of the Trust there was a positive culture that supported and valued staff, and focussed on delivering the best care and experiences for patients every day.

The report emphasises just how ‘dedicated, kind, caring and patient focused’ staff were and how ‘proud staff’ demonstrated an organisation that continually strives to improve the outcomes and experiences for the communities served.

Chief Executive of The Royal Wolverhampton NHS Trust, David Loughton CBE, said: “I am pleased with our overall ‘Good’ rating the Care Quality Commission has given us following their inspection last year.

“We have seen more of our services move to a rating of Good or Outstanding and the report outlines this.

“The CQC report highlights many of the ways in which our staff have succeeded in delivering better, more responsive services.

“Our main focus at this organisation is that we are doing everything we can to make sure our patients receive safe care which is high quality, whether they are being treated in one of our hospitals, in a community setting or at home.

“Our staff have worked extremely hard, and continue to do so, in pressurised environments against a back drop of a challenged healthcare system. For this, I want to personally thank every single member of staff.”

Eight of the ten GP practices that have been inspected since joining RWT have also been rated as Good. The remaining two have yet to be inspected by the CQC.

Work is already underway to ensure the areas listed for improvement are completed as soon as possible, with some actions already complete.

Download the report (PDF, 581Kb)


Notes to Editor

  • For further information, please call Sally Evans on 01902 447299 or email sally.evans17@nhs.net

  • Some of our outstanding areas of practice include;

    • Within our paediatric emergency, medical students are employed to work as medical assistants to help with taking patient histories, scribing for consultants and undertake tasks such as completing patient observations, cleaning rooms, supporting patients with food and drink and undertaking comfort rounds
    • We have a youth justice project currently running in our emergency department to help any patients between 11 and 25 who attended ED with violence related injuries
    • Staff can access quickly access information about patient medicines through a shared GP system for any patients with a Wolverhampton GP. o Number of successful organ donation and referrals have increased due to service improvements
    • Improved care for tracheostomy patients
    • STORK programme to provide information and training for parents on the Neonatal ward including basic life support, choking advice, common neonatal problems and healthy weaning
    • At the time of inspection our admission avoidance team had saved 491 hours of GP time, which amounted to £44,212.50 in savings

Press release issued by the Communications team. For more information contact the team on 01902 442600
A Teaching Trust of the University of Birmingham