• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Trust gives support and care to asylum seekers and refugees

Trust gives support and care to asylum seekers and refugees

Date of release: 18 October 2021

Staff at The Royal Wolverhampton NHS Trust have been working around the clock to support refugees and asylum seekers who are currently living in Wolverhampton.

Practice staff at Thornley Street Medical Centre have helped to register and care for 200 asylum seekers from across Europe. At West Park Surgery staff have also been working hard to register and care for 50 refugees from Afghanistan. 

Both practices have been working collaboratively with health care visitors, midwives and social services to ensure all patients were registered and triaged within a few weeks.

Some of the asylum seekers / refugees needed their urgent medication, and others needed urgent referrals initiated, and these were undertaken with development of new processes set up to expedite these.

Dr Anna Stone, GP at Thornley Street Medical Centre, said staff had worked over and above to make sure each refugee was given excellent primary healthcare.

She said: “Thanks to the hard work of everyone across the system we have managed to support and identify the health care needs of this vulnerable group.

“Many of them had complex health care needs such as chronic health conditions, diabetes,  and mental health concerns.  And some women also needed urgent maternity care

“This work in collaboration meant we could deal with a significant volume of patients in a short time.

“This was not an easy job, as between the residents they spoke 10 different languages so we had to use translation clinics and telephone services

“Our staff were amazing and work tirelessly to complete the registrations. They pulled out all the stops and adopted new processes and systems to get this done.

“A huge thank you to everyone who took part.”

***ENDS***

Notes to Editor

Press release issued by the Communications team. For more information contact the team on 01902 695884
A Teaching Trust of the University of Birmingham