• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Compliments, Feedback and Complaints

Compliments, Feedback and Complaints

The Royal Wolverhampton NHS Trust is committed to providing high standards of care and service. 

We are always pleased to hear what you think about our services. By sharing your views and experiences, you can help us to make improvements.


If you have received excellent treatment or service from our staff members, please let us know. We will pass on your words of appreciation to the individual or service that has been involved in your care.

By telling us, it encourages staff and helps to build confidence in the quality of our care.

You can do this by post, email, telephone, or by completing the online feedback form, please see the information below for further details.

Care Opinion

Care Opinion seeks feedback from people on their experiences of healthcare through an online platform. Feedback can be shared and this can be seen by the wider community and the provider. Visit the Care Opinion Website.

Complaints and Concerns

We know that, as in any other organisation, things can go wrong. If there is something that you are not happy with, please let us know so that we can try to put matters right.

You can write to us, call us, email us or complete the online form, please see the information below for further details.

Online Feedback Form
Complete the online form below to give us your feedback.

Post icon Patient Experience Team
Royal Wolverhampton NHS Trust
New Cross Hospital 
Zone C, location C2
Wolverhampton Road
WV10 0QP
Phone 01902 695368 / 695362  / 07880 601085 (lines open between 10:00am and 3:00pm)
A Teaching Trust of the University of Birmingham