Our corporate publications and documents such as the annual report, Trust-wide strategy, operational plans and financial performance reports will be available here as they are published.
If you are looking for older copies of these publications, you can view the archive at the bottom of the page.
Quality Account 2017/18
The Trust have published it’s 2017/18 Quality Account, which reinforces our commitment as a Trust to making quality and safety our number one priority. In the Account you can read about some of the things we are doing to make sure you and your relatives receive top quality services at our hospital. The report is published annually by the Trust and available to the public.
Clinical Research Network West Midlands
Annual Delivery Report: 2016/17 (PDF 1Mb)
Annual Summary 2016/17 (PDF 326Kb)
The Patient Experience, Engagement and Public Involvement Strategy 2019-2022
The Patient Experience, Engagement and Public Involvement Strategy 2019-2022 has now been revised and updated. The Strategy outlines the Trust’s aspirations for the next 3 years to strengthen and further develop our approach to patient experience, engagement and public involvement.
Key points to note:
- The Strategy supersedes the current Patient Engagement and Public Involvement Strategy. In addition, it encompasses the patient experience aspects included in the current Patient Experience, Quality and Safety Strategy.
- It includes associated actions and measurement for achievement
- Key focus of the Strategy will be to strengthen the following areas: complaints management, community engagement, co-production, directorate/divisional ownership of the patient experience agenda, use of data to inform improvements, volunteering agenda and the role of Council of Members.
- The Strategy has been consulted with a wide variety of staff, patient representatives and stakeholders
The strategy sets out clearly the Trust’s intends to ensure that care provision is patient-centred and involves patients, the community and other stakeholders in development of services by collaboration and co-production. The document sets out challenging and wide-ranging objectives by which RWT will involve, listen to, work with, and learn from the patients and wider community to develop excellent, relevant care.