• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
Patient Surveys

Patient Surveys

To improve the quality of services that the NHS delivers, it is important to understand what people think about their care and treatment. One way of doing this is by asking people who have recently used health services to tell us about their experiences.

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England.

Their purpose is to make sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and we encourage them to make improvements.

Their role is to monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety, and to publish what they find, including performance ratings to help people choose care.

Urgent and Emergency Care (Major A&E) Survey 2018
Urgent and Emergency Care (Urgent Care Centres, Urgent Treatment Centres, Minor Injury Units) Survey 2018
Adult Inpatient Survey 2018
Children and Young People’s Patient Experience Survey 2018
Adult Inpatients Survey 2014 
National Children's Inpatient and Day Case Survey 2014

A Teaching Trust of the University of Birmingham