• Safe & Effective
  • Kind & Caring
  • Exceeding Expectation
CQC Report June 2018

Care Quality Commission (CQC) Report - June 2018


The Royal Wolverhampton NHS Trust has been rated ‘Good’ by the Care Quality Commission (CQC) following an inspection in early 2018.

The Trust is now rated as ‘Good’ overall as well as achieving ‘Good’ ratings in the 'effective, caring, responsive and well led' categories.

It also received ‘outstanding’ ratings from the health watchdog for several services.

Some of the areas of outstanding practice included improved outcomes for patients with pressure ulcers and an excellent approach to patient care and dignity within the surgical teams.

There was also a number of examples of outstanding practice in maternity service, outpatients department, surgical directorate, medical care and in the urgent and emergency care department.

The CQC, who visited the Trust between February and March 2018, published their report on 27th June 2018 showing that The Royal Wolverhampton NHS Trust has made significant improvements since its last inspection in 2015.

Inspectors said the quality of care had improved since the last inspection and staff felt respected and valued by senior leaders.

The report emphasises just how ‘dedicated, kind, caring and patient focused’ staff were and patient feedback was consistently positive.

Work is already underway to ensure the areas listed for improvement are completed as soon as possible, with some actions already complete.

Community services were not inspected during the recent visit at the Trust, however they were previously rated as ‘Good’ overall back in 2015 with numerous areas also rated as ‘Outstanding’.

Chief Executive of The Royal Wolverhampton NHS Trust, David Loughton CBE, said: “I am pleased with our overall ‘Good’ rating the Care Quality Commission has given us following their inspection earlier this year.

“We have worked hard since the last inspection in 2015 to move from Requires Improvement to Good, and the report outlines this.

“The CQC report highlights many of the ways in which our staff have succeeded in delivering better, more responsive services.

“Our main focus at this organisation is that we are doing everything we can to make sure our patients receive safe care which is high quality, whether they are being treated in one of our hospitals, in a community setting or at home.

“Our staff have worked extremely hard, and continue to do so, in pressurised environments against a back drop of a challenged healthcare system. For this, I want to personally thank every single member of staff.

“We are looking forward to moving confidently towards an ‘Outstanding’ rating."

To see the full report, please visit the Care Quality Commission’s website.

A Teaching Trust of the University of Birmingham